Accessed the Anima request platform and filled in the rather long questionnaire but had a fantastic same day response from the doctors here culminating in a prescription being ready to collect the same day, which was unexpected as the Anima site states that a response could take up to 3 days which is an unhelpful suggestion and proved to be so incorrect.
I was sceptical about filling in a form on an app to request medical support but it was great as it saved waiting to speak to a receptionist, travelling to the surgery in these times of Covid and flu then sitting waiting to see the doctor. It proved to be a quick and very convenient way of getting treatment.
I can see now how the Anima system works for those who are able to access and navigate the app and hopefully saves valuable time for patients as they don’t have to travel to the surgery unnecessarily and saves time for the surgery staff so they can deal with the increasing workload we here so much about.
Thank you doctors for your kind and prompt attention.
"Fast response to Anima"
About: Fordingbridge Surgery Fordingbridge Surgery Fordingbridge SP6 1RS https://www.fordingbridgegps.co.uk/
Posted via nhs.uk
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