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"An invaluable lifeline service"

About: Queen Margaret Hospital / Diabetes & Endocrine

(as a service user),

I have been diagnosed with Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) spectrum illness.  My symptoms have been present since 2007 and investigation and management led to referral to the ME/CFS Specialist Service in 2010.  I have been under the care of the ME/CFS Service on and off since then and was re referred to the service following complications relating to the diagnosis of thyroid cancer in 2019. Sadly, my condition has been affected by numerous severe illnesses. The management and treatment of these conditions has been aggressive and the impact has produced adverse effects and relapses in the management of my other underlying conditions.  As such, my ME/CFS symptoms have become more severe, frequent and more unmanageable.  This has also led to some conflicting therapeutic responses.  For example my ME/CFS has resulted in medication and chemical intolerances but these medications have been necessary for the treatment of my cancer and even surgical interventions provided additional challenges. This depleted my level of functioning.

Keith has had regular contact with me and provided home visit assessments of my functioning, situation and circumstances.  He has been able to advise me on management during my recovery from surgery and made the necessary adjustments to my ME/CFS care plan throughout. Keith has been able to gain a clear insight into my self care and has liaised with other health care practitioners to ensure collaboration with my treatment plan and co-operation for best possible therapies becoming available.

The support from Keith, CNS, to help me to maintain stability through conservative management and symptomatic remedies has been invaluable and this is very much a lifeline service.

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Responses

Response from Katrina Wilson, Lead Nurse Specialist Services, Fife Community Specialist Services, NHS Fife 2 years ago
Katrina Wilson
Lead Nurse Specialist Services, Fife Community Specialist Services,
NHS Fife

I strive to continually improve service we provide to the patient's of Fife so they may lead long healthy lives.

Submitted on 21/12/2022 at 16:29
Published on Care Opinion at 16:29


picture of Katrina Wilson

Dear CorvusWZ59,

Thank you for taking the time to tell us your story and I am delighted to hear about the positive impact Keith has made to you in helping you manage your condition. We are fortunate and very proud to have a Specialist nurse- led ME/ CFS service in Fife. I will pass on your feedback to Keith. I am sure your kind words will be greatly appreciated.

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Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 21/12/2022 at 16:33
Published on Care Opinion at 16:33


picture of Siobhan Mcilroy

Dear corvuswz59

Thank you for taking the time to post on Care Opinion. NHS Fife welcomes all feedback. My name is Siobhan McIlroy and I am the Head of Patient Experience. I am sorry for the delay in you receiving a response.

It sounds as though you have had a tough time with the diagnosis, management and treatment of your conditions and symptoms. You've had a lot going on and a lot to deal with and manage.

It sounds as though Keith has been able to provide you with good support, advice and care. I am sure the service and Keith will be delighted with your feedback and the fact that they have been a lifeline to you.

Your comments have been passed on to the Service.

Hope you are keeping well at the moment, wishing you all the best, take care, Siobhan McIlroy.

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