"The worst practice ever "

This is the worst practice I have ever been to. I'm pregnant and I was prescribed medication because I was extremely sick and vomiting up constantly. My medication was about to run out when I tried to order a new prescription in patient access but this practice doesn’t t work with this app. Then few days I tried to contact them through the "prescription" menu but I get an automated reply that they are too busy to try again later. I called to the reception to ask how the hell I was supposed to get my meds. They told me I have to go there in person just to fill out some stupid form that no one knows when it will be seen and wait for a response from them. I had to go there and wait on the queue among all the sick people all around me. I filled out a form and an unfriendly and rude woman at the reception told me that they would contact me in 48 hours and that I should have gone earlier since my medication ran out. Nowhere on their stupid website does it say that you have to go there and fill out a form, but there is a number to call which number doesn’t work. In 2022, forcing people to personally go to a practice to fill out some stupid sheet is madness and very very stupid.

You also have to pay for parking just to fill out the stupid form!

Now 4 days later I still haven't received any response or my prescription. I also tried to leave a review on their Google page but it is not possible… They are absolutely primitive people not doctors!