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"Cochlear implant surgery"

About: Crosshouse Hospital / Day Surgery

(as a service user),

I attended Day Surgery for cochlear implant surgery and stayed in overnight. The staff were absolutely fantastic and ensured that I  understood everything, despite being profoundly deaf and lowered their masks to ensure I could lip read and understand.

Dr Bonar, the anesthetist, and the 2 nurses were fantastic and kept me so calm whilst getting put to sleep, and Dr Bonar saw me post-op to check I was OK. 

Dr Killick ENT who did my surgery was amazing and explained everything in detail and checked on me several times the next day before discharge. 

There were so many nurses pre and post op care, I didn't get their names, but were so caring and professional.

Everyone is a credit to NHS, especially during challenging times. So thankful!!

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Responses

Response from Fiona King, POA Manager, Pre-Op, NHS Ayrshire & Arran about a year and a half ago
Fiona King
POA Manager, Pre-Op,
NHS Ayrshire & Arran
Submitted on 09/12/2022 at 14:43
Published on Care Opinion at 16:53


Dear jazzqy77,

Thank you so much for taking the time to send this lovely feedback. Everyone will be delighted to hear you were happy with your care; it's always nice to hear positive comments from our patients.

I will pass your message on to the teams involved in your care as well as those you have named personally.

I trust you continue to make a good recovery.

Take care and best wishes,

Fiona

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