Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Excellent service from start to finish

Posted By Alan63

"Excellent service from start to finish"

About: General Surgery / Surgical Unit Stracathro Hospital / Trauma & orthopaedics

(as the patient),

I was made to feel at ease. Everything was explained in simple detail. The staff were very helpful, friendly and professional. The care , support and recovery I received was absolutely amazing. At no time did I feel in danger or not confident with my treatment.

A first-class service from the surgical team to the medical staff , physiotherapist, cleaners etc.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hazel Barclay, NHS Tayside 2 years ago
Hazel Barclay
NHS Tayside

Submitted on 08/12/2022 at 15:44
Published on Care Opinion at 16:05

Dear Alan63

Appreciate you taking the time to give feedback, great to hear you had a good experience during your stay in Surgical Unit and felt supported and cared for.

I will pass this to all who make up our team.

Wishing you well on your recovery.

CN Hazel

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Mark Finlay, Domestic Services Manager (Dundee Locality)/Professional Lead (NHS Tayside), NHS Tayside 2 years ago
Mark Finlay
Domestic Services Manager (Dundee Locality)/Professional Lead (NHS Tayside),
NHS Tayside

Submitted on 12/12/2022 at 10:08
Published on Care Opinion at 15:04

Hi Alan,

Thank you for taking the time to share your experience. I am glad to hear you had a great service from our dedicated Domestic team within Stracathro.

I will pass this positive feedback onto the team which I am sure they will very much appreciate.

Thank you.

Mark.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k