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This surgery have been no help

Posted By sambacp79

"This surgery have been no help"

About: General practices in Fife

(as a relative),

My daughter-in-law has a colitis flare up, nothing she eats is making any difference , she is losing weight and anaemic. 

This surgery have been no help and constantly make mistakes with prescriptions. They have now lost a stool sample. 

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 16/12/2022 at 10:58
Published on Care Opinion at 10:58

picture of Siobhan Mcilroy

Dear sambacp79

Thank you for taking the time to post on CareOpinion, NHS Fife welcomes all feedback. My name is Siobhan McIlroy and I am the Head of Patient Experience. I am sorry for the delay in you receiving a response.

It sounds as though your daughter-in-law is going through a tough time. Your comments have been passed to the Practice Manager to see if they can be of any help.

Take care, kind regards Siobhan McIlroy

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Response from Nicola Taylor, Primary Care Manager, Preventative & Primary Care Service, Health & Social Care Partnership 2 years ago
Nicola Taylor
Primary Care Manager, Preventative & Primary Care Service,
Health & Social Care Partnership

Submitted on 16/12/2022 at 11:22
Published on Care Opinion at 11:48

Dear sambacp79,

Thank you for taking the time to provide feedback on your daughter in law's experience with her GP Practice. I am so sorry to hear that your daughter in law is losing weight and is anaemic.

I would very much appreciate the opportunity to look into the concerns you have raised in more detail. If your daughter in law would be willing to share her details I can make contact with the GP practice concerned.

Regards

Nicola Taylor
Interim Primary Care Manager
Primary and Preventative Care Services
Fife Health and Social Care Partnership
nicola.taylor3@nhs.scot


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