"Excellent communication and thorough care"

I had a planned day surgery yesterday.

I cannot commend the service more highly from arrival and check in through to being discharged later that evening.

Everyone I saw (many in different department) was beyond caring, helpful, kind and informative.

I cannot imagine I could have been cared for any better.

Along the way through the day I met humour, true professionialism, patience, excellent communication and thorough care. All of this took the edge off my concern/worry about what was to take place.

I had also brought some additional needs with me which were taken so seriously and with kindness and helpfulness that I needn't have worried

Exemplary.

It is difficult to single out anyone as everyone was above and beyond in my opinion but I'd like to pay particular compliments to the staff nurse who started off my ward care and then completed that post surgery through to discharge. She was everything you would want a nurse to be.....and wow...do they work hard!

I left having felt valued clutching meds for home and additional care information to read. Brilliant.

I feel we all need to hear more positive stories about the NHS. My care is what the NHS is all about. I'd happily pay more tax to properly fund the NHS, clapping on a Thursday is not enough. I think we really are so lucky in this country and sometimes don't realise that until we need their help.

Thank you and well done.