"Terrible booking system"

This surgery’s receptionists are dismissive and disinterested. The GP appointment booking system is obstructive and unfit for purpose. If you are working, caring after children or in any way unable to stay on hold for hours on end forget seeing your gp, ever. To be told there are no appointments at all and you can’t have one unless you phone 8.30am on a specific weekday and be prepared to wait for hours for their ‘weekly appointments release’ is frankly absurd. The surgery’s website is misleading and a lot of the information is out of date. You can only use Covid as an excuse for incompetence so long- shape up or shut your practice. So disappointed.