I was admitted to Treliske Hospital (Royal Cornwall) at 4 in the morning due to a burst ulcer.
The ambulance was with me in under 10 minutes, the ambulance staff stabilised me and rushed me through to the hospital. There was a bit of a wait in the department whist they got what info they needed from me (Medications, conditions etc.) and later I was met by nurses, surgeons, anaesthetists, consultants, doctors etc. who explained I needed emergency surgery.
The whole ordeal was a bit surreal but all the staff were absolutely fantastic, keeping me calm and medicated due to pain. From nurses to doctors, consultants, surgeons etc. and every single one of them went way above and beyond the call of duty.
I woke up later in a high care ward (EPOC) and was in recovery for quite a number of days and nights, and all the time I was there, me and the other patients in my ward were looked after in the most friendly and professional manner. Nothing was too much trouble for all the staff as I was wheeled back and forth for scans, x rays, tests etc.
The nurses and doctors checked on us day and night, back and forth - taking blood pressure, administering medications, doing tests, etc. I apologise to all the medical staff, because there are so many different types of uniforms that I didn’t really know who was who, but to watch them work a twelve and a half hour shift non stop was amazing, and I never realised just how hard the medical personal work.
I do a tough job on my feet most of the time, but I could never keep up that pace for twelve and a half hours at a time.
The service provided was first class, the friendliness of every single member of staff was overwhelming and the professionalism from everyone was astounding
I am now in recovery and people need to give credit where it's due. I would like to thank all staff members from Treliske Hospital, and I mean everyone, for your professional, friendly and caring attitudes.
"Credit where it's due"
About: Royal Cornwall Hospital (Treliske) / Critical Care Royal Cornwall Hospital (Treliske) Critical Care Truro TR1 3LJ Royal Cornwall Hospital (Treliske) / General surgery Royal Cornwall Hospital (Treliske) General surgery TR1 3LJ
Posted by rakej17 (as ),
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Update posted by rakej17 (a service user) 2 years ago
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