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"Pre Op Assessment"

About: Forth Valley Royal Hospital / Surgical Assessment Unit

(as a service user),

Arrived anxious with numerous questions for pre op assessment.

Cannot remember her name - perhaps Linda or Lucy. Anyway she was wonderful at answering my questions, reassuring me and making sure my husband and I left reassured.

If all staff as thoughtful, helpful, patient and knowledgeable as the nurse I met for pre op, I have no doubt I will be in good hands and will be given high level of care.

I attended anxious and felt very reassured after my assessment. The pre op service I received was 100%. Can not praise enough.

Sadly the following day I tested positive for Covid so operation delayed!

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Responses

Response from Sandra Myles, SeniorCharge Nurse, Pre Op Assessment, NHS Forth Valley 2 years ago
Sandra Myles
SeniorCharge Nurse, Pre Op Assessment,
NHS Forth Valley
Submitted on 06/12/2022 at 12:43
Published on Care Opinion at 12:53


Dear Madham

Thank you so much for taking the time to post your feedback, it is lovely to hear such positive comments about your experience and my staff. I will ensure that I pass your comments onto Lianne and the other members of the pre op staff.

Sorry to hear that your surgery was delayed but I hope you have recovered quickly from covid.

Kind regards

Sandra

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