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"I have been enjoying myself here so far"

About: Craigavon Area Hospital / Bluestone Unit (In-patient wards for mental health)

(as a staff member posting for a patient/service user),

I have been enjoying myself here so fa,r as I am getting the correct medical attention I need from staff. The nurses on the ward are very sympathetic to their immense workload and some of the difficult situations they face as I see it every day and I am sure that it is not easy to deal with. They always take time to invest time in their patients and approached their tasks in the most positive fashion! I have gotten to know them well and they have gotten to know me, and it is a great place that offers peace of mind.

What’s even better is that I am enjoying the company of others that are on this ward, we all get along so well, and I have definitely made some new friends for life. I hope to be discharged soon as I am now feeling a lot better and that is because of the wonderful staff here and how they have truly helped me in becoming a healthier person, they certainly look after your body and mind!

The accommodation here is very nice. One thing I would like to have a bit more privacy when it comes to showering, as I feel there are ways about this, it would be greatly beneficial as there are times where it does make me uncomfortable with how open the washroom is. The cleanliness of the ward is great, always kept spotless! The food as well has been amazing, great selection as I enjoy all the meals provided.

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Submitted on 06/12/2022 at 11:28
Published on Care Opinion at 11:28


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food and cleanliness of the ward to the Catering & Domestic Services Team.

Response from Jennie Lee Simms, Lead Nurse Bluestone, Mental Health and Disability Directorate, Southern Health and Social Care Trust 2 years ago
Jennie Lee Simms
Lead Nurse Bluestone, Mental Health and Disability Directorate,
Southern Health and Social Care Trust
Submitted on 11/12/2022 at 03:57
Published on Care Opinion at 03:57


picture of Jennie Lee Simms

Thank you for sharing this feedback with us and we are very pleased to hear that your experience in Bluestone has been positive. We are pleased to hear that the Nurses have been sympathetic towards you even though the wards are busy and that your time in hospital has resulted in you becoming a healthier person. It is good to hear that the ward is clean and you have enjoyed the food. We will pass on your feedback regarding the ensuite bathrooms being open, impacting on your privacy at times. It is good to hear that you will be discharged soon and we would like to wish you well for the future.

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