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They made me feel at ease from beginning to end

Posted By Jellybean1970

"They made me feel at ease from beginning to end"

About: Royal Blackburn Hospital / Ear, Nose and Throat

(as the patient),

Just want to say a huge thank you to the ENT Department, especially consultant Antonio and nurses. From finding a lump in my neck, to having it removed, they made me feel at ease from beginning to end.

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Responses

Response from Sarah Ridehalgh, Patient Experience Facilitator, East Lancashire Hospitals NHS Trust about a year and a half ago
Sarah Ridehalgh
Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 02/12/2022 at 09:27
Published on Care Opinion at 09:27

What a wonderful review for the staff in the ENT Department at Royal Blackburn Teaching Hospital. Many thanks for taking the time to share this. Our staff always strive to deliver safe, personal, and effective care and they will really appreciate your lovely feedback.

If there is anything further you would like to tell us about your experience then you can contact the Patient Experience Team at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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