"Grave concerns "

I was sent in by 111 with ? heart attack amost 2 weeks ago . I was there 12 hours and discharged and told i would need to go back to the chest clinic within a week . I have called every day since the week has been up to try to find out what is happening and so far in spite of waiting on the phone for 2 hours at a time for it to be answered I am non the wiser but of course concerned . As a nurse and ex health service manager I was horrified by what I witnessed- old and frail people waiting on hard chairs - some for 25 hours and still not seen - without any food , dirnk or warmth or comfort . I have never witnessed anything like it . Once seen staff were wonderful but one told me that she may not stay in the uk because she fears getting ill here. Anyone with any doubt the nhs is on its knees should go and sit in the a and e - the system is broken - I have recently had my third battery of premed tests for a procedure because I have been waiting so long - it has become so inefficient . We need some nightingale hospitals again - not for covid - but just to deal with the backlog - and we need some help from the army to deal with logistics- and it needs to happen soon before winter really hits