"Helpful staff"

I just wanted to highlight the excellent help I got from the dieticians at Countess of Chester hospital. I have a transgastric feeding peg which I unexpectedly had an issue with while I am down in Chester on holiday from Scotland. I knew I needed a replacement tube to insert to keep my tract open until returning home and getting a new tube fitted.

I called the reception who were very helpful and put me through to the dieticians. After me explaining the situation the nurse I spoke to knew exactly what I needed (despite my babbling trying to explain) she was in a meeting but took my details and said she would call me back in the afternoon. True to her word she called me back, had managed to source me a temporary peg and even went out of her way to ask if I needed her to fit it for me. 

This maybe sounds like a really small and simple thing to help with, but for me it has meant I can stay for the remainder of my holiday and given the impact having a peg has on my life this really has meant a lot to me.

Sorry I didn’t catch the dietician's name but hopefully she will see this and know how thankful I am for her help.