"Mammogram results missing"

As a 50 year old whose mother and maternal aunt both have had breast cancer and whose brother died from cancer last year (genetic component), it doesn’t sit well with me that Charing Cross’ breast screening programme can’t seem to get my results to me despite the promises (yes, I’ve been on the phone to chase up) of popping another results letter in the post to my address (yes, they have the right one). It’s 5 weeks on and it would be great to know my results! Too bad putting a results letter in a letter box is hospital admin’s equivalent of scaling Everest; impossible to do.