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"St Johns hospital - X-ray dept"

About: St John's Hospital / X-rays & Scans

(as a service user),

Great experience this week at a scan appointment. Radiographer was lovely, friendly, put me at ease and was understanding when my bladder wasn’t full enough to scan. Also loved the relaxing projection in the room. Couldn’t fault the whole experience. Thank you. 

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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 years ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian
Submitted on 02/12/2022 at 13:19
Published on Care Opinion at 13:19


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Dear Minisue

Thank you so much for sharing your feedback with us via Care Opinion. I am delighted to hear you had such a positive experience when attending your scan appointment at St John’s Hospital, and that the Radiographer was so friendly and understanding, putting you at ease. I will ensure that your kind comments are shared with the relevant management team.

Thank you again

Louise

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