I was seen by a health practitioner at the end of October, and I was absolutely appalled by the service I received. There was no level of care, the staff member that I saw was rude and made me feel as if I was a burden. I was being seen as I had a lot of pain in my throat, they shoved a lolly stick around my mouth and was very rough with me. They knocked my teeth and this was sore, there was no apology.
They were very rude and abrupt when they spoke to me. They also wished to sound my chest, so they moved my clothing away and my back bra strap without asking if this was okay. This made me feel uncomfortable further.
The whole appointment was a disaster, and the practitioner made me feel silly and as if I was completely wasting their time. I wish I had said something at the time, but I was just so shocked by what I had experienced. I left my appointment feeling even worse.
In my view, the practitioner that I had seen certainly has no understanding of NHS values. They had no care or respect for me, and certainly no compassion.
"No care or respect for me"
About: General Practices in Grampian General Practices in Grampian
Posted by woody99 (as ),
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