"Not able to see a doctor"

I asked to book an appointment with the doctor to have my implant removed due to a health concern, so I rang to request this and was denied and appointment as they said I needed to have a phone appointment with the nurse first. I agreed, but the earliest appointment was 4 weeks away and then cancelled the night before and rebooked for another 2 weeks. I spoke with my GP and tried to find somewhere else to have the implant removed but this service is the only one that does it, so I’ve suffered with a health issue for 6 weeks because they won’t book me a doctors appointment. I don’t even need a reason to have the implant removed, but I’m being forced to sit on the waitlist for a phone appointment that I don’t even want before they will consider booking me a doctors appointment to have it done, suffering the whole time