"Nurses are Good, Specialists need to learn to..."

About: Norfolk & Norwich University Hospital

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I've visited this place with various ailments, if they ailment is standard - like a broken bone or something - the service is good (all apart from the wait). However the specialist I have encountered just do not listen - as if your inconveniencing them by telling them all of your symptoms. They make preliminary diagnosis, and then try to fit your symptoms around what they said. When clearly the half of the symptoms just don't fit their diagnosis. And I've even had letters saying I am unwilling to try the medicine - even when I did try it fr months and it just didn't work...

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Response from Norfolk & Norwich University Hospital

We are sorry to hear that your experience was unsatisfactory when you used our service. If you have difficulties in future, you may want to speak to our Patient Advice and Liaison Service for advice. Contact: pals@nnuh.nhs.uk

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