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care on wards

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"care on wards"

About: Glenfield Hospital

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care on ward 19 is very poor staff are rude and just stand around the nurses station chatting my wife was connected to a monitor incorrectly and just left with the alarm going for about 2 hours then at around 6pm my wife told she was ok and she could go home when i arrived around 7pm it was clear she was not well. This is to me is very poor care from what should be caring profession

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Responses

Response from Glenfield Hospital 10 years ago
Glenfield Hospital

Submitted on 09/07/2013 at 10:51
Published on nhs.uk on 10/07/2013 at 04:00

Thank you for taking the time to comment about your wife’s recent stay on ward 19, the Clinical Decisions Unit, Glenfield Hospital. I am very concerned about the care that you describe and your comments about the attitude of the nursing staff. We would like to discuss these concerns further with you to see how we could improve our care to patients in the future. Please contact Matron Smith on 07921545599 or myself on 07921545497 Thank you Gill Staton Lead Nurse Renal, Respiratory and Cardiac Clinical Business Unit

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