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Hospital Review

Story from nhs.uk

"Hospital Review"

About: East Surrey Hospital

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I have nothing but praise for the care I received whilst having a hip replacement and after in Woodland Ward from the nurses and doctors alike. Very professional. Only minor complaint would be the noise during the night.

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Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 10 years ago
We are preparing to make a change
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 14/06/2013 at 08:58
Published on Care Opinion at 09:10

picture of Ian Mackenzie

Dear Anonymous

Thank you for your kind words about Woodland Ward. I have passed your comment to the ward manager who I'm sure will be pleased that you had a good experience..

We are aware of some environmental noise issues on Woodland Ward and we are curretly looking at solutions.

Regards

Ian

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