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Great on the Maternity Ward

Posted By zsa zsa

"Great on the Maternity Ward"

About: Queen Elizabeth The Queen Mother Hospital / Maternity

(as the patient),

I arrived at the Kingsgate ward to be greeted by friendly staff and could not fault them the whole time I was there.

I was booked in for a c-section and was thoroughly looked after by everyone I met along my journey. I would like to particularly mention the theater team, absolutely fantastic and really put me and my partner at ease.

Mark the anaesthetist and 'big Dave' they called him were fantastic. 'Big Dave going beyond the call of duty and even came to check on us before he clocked off that night.

Everyone made our experience as easy as it could be and I will recommend QEQM to anyone who asks

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 12/06/2013 at 23:25
Published on Care Opinion on 13/06/2013 at 19:21

Thank you so much for taking the time to provide us with great feedback about your experience, we are very proud of our staff who work really hard to provide a safe and efficient service with kindness. I am glad that all went well for you and your partner, and hope you are enjoying your new baby.

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