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Maps

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"Maps"

About: Kent & Canterbury Hospital

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Your map gives no directions to find a department. This time I needed to visit Central Reception OP. Anyone visiting this site should be able to find this easily. Mapping is very poor.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
We are preparing to make a change
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 06/06/2013 at 22:38
Published on Care Opinion on 07/06/2013 at 09:08

Thank you for providing us with feedback. We do agree with you and have plans to improve sign-posting and visual cues & maps to help people to find their way more easily. If you would like to be involved in helping us to improve, please email me on Julie.pearce1@nhs.net

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Response from Kent & Canterbury Hospital 10 years ago
Kent & Canterbury Hospital

Submitted on 07/06/2013 at 15:11
Published on nhs.uk on 08/06/2013 at 03:15

Thank you for your feedback and comments regarding the mapping and signage available. Your feedback is important as it can be used to develop and make improvements. Your comments have been reported back to the team responsible for managing the outpatient department and the hospital for review and action.

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