"Without the help and support I would not have been able to get through it"

About: Advocacy Support Cymru

(as the patient),

I found the whole ESA appeal process extremely brutal and difficult and without the help and support from Advocacy Support Cymru I would not have been able to get through it.

Ann Stewart was extremely patient, empathetic and understanding. I owe her my heart felt thanks for assisting me during this difficult time. I did not feel so alone during the process and this helped immensely.

I know the advocates are extremely busy but I wish there could be more so they are not so hard pressed. I also wish they could provide continuing support when needed with the maze that the benefits system has become.

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Response from Advocacy Support Cymru

Thanks for your comments. We're glad Anne and our service have we've been able to help, and agree that more advocates would be good!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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