This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Left in pain"

About: Pilgrim Hospital / General surgery

(as the patient),

As a registered nurse working in a different hospital, I had been in pain for a few days before I saw my GP who referred me to the general surgeons for their opinion.

On arrival to ward 5A I was greeted by the sister and shown to an empty bed which had lovely clean bedding on it, I laid on the bed as I was extremely uncomfortable. I took the doctor what seemed like forever to come and prescribe me some pain relief.

I was examined by a number of doctors and the consultant, who told me they were unsure what was wrong but would take me to theatre in the morning to find out what was wrong.

I was still in pain at around 11pm dispite asking a number of times for pain relief, I was told that I couldn't have pain relief at the moment as they were moving me to the day case ward as they had no bed in the hospital. I was taken down dispite being in pain, when I got their the nurse could not give me any pain relief as they haven't took my notes. So again was left in pain.

At around 11am the next day i saw a different set of doctors who examined me again and said that I would be going to theatre for an emergency appendix this afternoon, I was taken down around 30 minutes later.

I arrived back on the ward around 5 hours later, as being a registered nurse, I knew that appendix do not normally take this long so had a number of questions, however my surgeon did not come back to see me, instead I got told my results (which were life changing) by an FY1 (first year doctor) and told I could go home, I still hadn't eaten anything had pain and was vomiting. I refused to leave the ward until I felt better, I heard the doctors and nurses outside of my room taking about me being a difficult patient.

I remained in hospital over night, and was looked after by a bank nurse who was amazing and gave me regular pain relief and anti-sickness.

The next day I was told I could go home at around 10am, at 7pm I was still in the hospital my fiance had got to the hospital at around 12pm. so missed a full day at work for no reason. Dispite being told I would get an outpatient appointment to discuss my operation I am yet to receive this and have had to request a follow up via my GP.

I will never go back to this hospital again and in future will travel a 50 mile round tip to be cared for at a different hospital.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 28/06/2013 at 14:13
Published on Care Opinion at 15:24


picture of Jennie Negus

Dear Tinkerbell - your story was very hard to read and the care you describe is simply not good enough for a number of reasons - I really need to look into this further - could you contact me directly at patient.involvement@ulh.nhs.uk and give me some more details?

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k