"Emergency Dental Care"
About: NHS Southern Derbyshire CCG NHS Southern Derbyshire CCG Derby DE1 3QT
Posted by max9779 (as ),
We rang 01332 888085 SEVENTEEN times on Sunday 2nd June and could not get past the automated voice which informed us we were in a queue and then cut us off. A member of staff came out and informed us it was not a walk in clinic (why is that? ) and we explained we had rung 111 on Saturday 1st June and had sat in the Coleman Street clinic ringing 17 times by 08: 41 am and still had not managed to get through.
The whole system is designed to prevent people accessing the service and this is just not acceptable.