"Efficient and caring"

About: Berwick Infirmary Berwick Infirmary Berwick-Upon-Tweed TD15 1LT

Posted via nhs.uk 10 years ago

Anything else?
Friendly and kindly but very efficient,removed one ring cut the second ring. X-rays revealed 2 broken fingers. Extremely efficient and detailed transfer of data to Wansbeck, appt made, directions given. A difficult and stressful situation was dealt with quietly and with kindness

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Berwick Infirmary

Submitted on 03/06/2013 at 10:31

Published on nhs.uk on 04/06/2013 at 03:15

Thank you so much for taking the time to feedback on the efficient and effective care you received at our Minor Injuries Unit at Berwick. I do hope your fingers are healing well and that you are not in too much pain. Our staff strive every day to provide excellent, compassionate care - hearing they got this exactly right for you will mean a great deal to them and allow them to keep focusing on the things that really matter. With best wishes, Annie Annie Laverty - Director of Patient Experience.

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