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"all round good service"

About: Leicester Royal Infirmary

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my g.p refered me to the ear nose and throat department i booked my appointment i had the letter come straight through it was all explained very well it had a map of where the ear nose and throat department was so i dont get lost i phoned the ear nose and throat department to confirm my appointment got straight through they were very helpful i even had a txtt message to confirm my appointment at the hospital no problems at all i am hoping to have surgery on my ears after i have seen the consultant on my ears as the condition is making things pretty hard for me i am very impressed with the service provided.

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary
Submitted on 10/06/2013 at 11:34
Published on nhs.uk on 14/06/2013 at 04:00


Hi, Thank you for your comments, it's lovely to read such positive feedback about your recent experience with us. We have passed your comments on to the ENT team, as well as the project manager for the appointment reminder text message service at our hospitals! All the best, Leicester's Hospitals

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