"Paramedic 1st class"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital The Princess Royal Hospital / Accident and emergency West Midlands Ambulance Service NHS Foundation Trust

(as the patient),

Accident on mountain bike, Ironbridge, November 2012.

Paramedic attended and I would award 1st class honours for care at the roadside to A&E, Telford.

A&E service and admission to ward okay. Pre operation advice and care okay.

Discharged five days after operation with no pain killers or advice for exercise etc.

20 weeks later I started physio at Maddocks Madeley; 1st class service and advice.

Referral to Orthopedic, Ostwery okay. Service and advice 1st class.

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Response from Regional Head of Patient Experience, West Midlands Ambulance Service

Thank you for sharing your experiences. If you would like your feedback shared with the attending ambulance crew I would be grateful if you would consider contacting the Patient Experience Team on telephone number 01384 246366 or via email at pals@wmas.nhs.uk

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