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"lack ofcare"

About: Gloucestershire Royal Hospital

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My husband is at present an in patient, there is a lack of communication with staff you are not told what is happening there is no communication between different departments ie ,nurse dr pysio he was told he could come home fri, sat, today , stil waiting if not why not say date or give you info as to what is happening , you are certainly not well treated get more info and answers when I take my dog to vet Very disappointed with treatment and lack of respect for patients and relatives I am unable to select a department's

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Responses

Response from Gloucestershire Royal Hospital 10 years ago
Gloucestershire Royal Hospital
Submitted on 04/06/2013 at 15:34
Published on nhs.uk on 05/06/2013 at 03:15


Really sorry to hear about the experiences of you and your husband at Gloucestershire Royal. We'd like to learn more about what has happened so we can improve care for future patients and their carers - would you mind giving our PALS team a call on 0800 019 3282 or you can email pals.gloucestershirehospitals@glos.nhs.uk if you prefer?

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