"My experience"

About: St Albans City Hospital

Anything else?

I went to the St Albans MIC this Sunday morning. I'd inadvertantly picked at something on my leg and it had not healed properly for a week, ie it wept blood if touched. I arrived just after 9 am and was seen by a lovely nurse about 15 minutes later. Also the receptionist was courteous, friendly and efficient. The nurse sorted my problem out without delay and I have no doubt it will now heal promptly.The St Albans MIC, together with their dedicated staff is a great local service and clearly one of the key components that make up the vastly improved NHS.

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Response from St Albans City Hospital

Hi Mike, thanks for taking the time to comment on your experience with us in the Minor Injuries Unit at St Albans City Hospital. We're delighted to hear that you were left so impressed with the efficient, approachable and reassuring nature of our team during your recent visit. Despite the unpredictable nature of their work, the team value giving this service to each and every patient they can, and it’s great to hear this reflected in your comments. We will, of course, pass on your kind comments to the staff involved in your care. In the meantime, if you would be willing to nominate any of these staff for our awards scheme for excellence, please do have a look at our awards page: http://www.westhertshospitals.nhs.uk/about/staffawards/default.asp

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