"Thank you to all staff on Ward 9"

About: University Hospital Of North Durham

Anything else?

My mother has recently spent a week on ward 9 and we could not have asked for better care. She was admitted for surgery but also suffers from Alzheimers Disease, the staff were patient, attentive, kind and professional. In fact the care and attention she has received from first visiting the GP to discharge from hospital has been first rate. The fact that she is 84 years old did not have any bearing on the speed and efficiency in which she was diagnosed and treat. It has been very reassuring for me as her carer to know that she was being left in such good hands when I had to leave each day. Thank you so much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospital Of North Durham

Thank you for providing feedback on your mother's recent admission to Ward 9 at University Hospital North Durham. I am very pleased to hear that she had a positive experience and that her family are happy with the care she received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story