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Shocking service

Story from nhs.uk

"Shocking service"

About: Northern General Hospital

Anything else?

I was not treated with respect. The staff were exasperated with having to do their job. I would not recommend this service or hosptial

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust 10 years ago
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 30/05/2013 at 14:19
Published on Care Opinion at 16:01

I am really sorry you were not happy with your recent contact with one of our hospitals. If you would like to provide further details to either 0114 271 2400 or PST@sth.nhs.uk we would be happy to investigate your concerns and provide you with a full written response.

Response from Northern General Hospital 10 years ago
Northern General Hospital

Submitted on 27/09/2013 at 17:43
Published on nhs.uk on 28/09/2013 at 04:00

Thank you for taking the time to give us your feedback on your recent visit to our A&E and I sorry you did not feel you were treated with respect. If you would like us to investigate your complaint further please contact our Patient Services Team on 0114 271 2400 or PST@sth.nhs.uk and they will take further details.

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