"Very satisfied"

About: Harrogate District Hospital

Anything else?

I was a patient in Fountains Ward after being admitted through A&E. I wish to thank all the staff in both departments for the caring and dignified way I was treated at all times.On Fountains Ward the team work amongst the staff was very obvious and they all seemed willing to help and support each other. The care and concern I received in A&E was exceptional and I am very grateful for this. My only problem was that I was admitted at the start of the Bank holiday at the beginning of May and so results of some tests seemed to be delayed. It is a shame that this happened when the care was otherwise very good.

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Response from Harrogate District Hospital

Thank you for your feedback, which we greatly value. I am pleased that you had a positive experience of our service and will ensure that your comments are passed onto staff in the Emergency Department and on Fountains ward. I am sorry that your tests were delayed owing to the Bank Holiday and the Trust is always looking at ways in which it can improve its service. Thank you again for taking the time to leave your comments. Chris Watt Head of Communications Harrogate and District NHS Foundation Trust

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