"Two week stay on H 4 Heartlends Hospital"

About: Heartlands Hospital

Anything else?

I was admitted with an Empyema resulting from a severe sepsis, I was transferred from Birmingham QE Hospital, I had been critically ill. I would like to thank all of the staff who looked after me at Heartlands. The Doctors kept me fully informed of the medical interventions they were planning to deal with my condition. They carried out a Thoracotomy but to due a further collection a second operation was neccessary a week later. At all times I was convinced of the Doctors competence in dealing with my condition. The nursing care was of the highest standard. At all times nurses exhibited care and compassion in meeting patients needs, ensuring that we were as comfortable as our conditions would allow. Thank you to all staff

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Mr Norman

Thank you for taking the time and trouble to post your comments. It was a great pleasure to read that your experience at Heartlands was a good one. Good luck for the future and a speedy recovery.

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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