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clean or not clean

Story from nhs.uk

"clean or not clean"

About: Queen's Hospital, Burton Upon Trent

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toilets in ccu was pathatic,one toilet seat was dirty other toilet had dried blood on underside of toilet seat,told the staff nurse might as well not bothered as they were not interested,toilet still in same condition on leaving hour or so later.

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Responses

Response from Queen's Hospital, Burton Upon Trent 10 years ago
Queen's Hospital, Burton Upon Trent

Submitted on 28/05/2013 at 16:25
Published on nhs.uk on 29/05/2013 at 03:15

We are sorry to hear of your experience at Queen’s Hospital. We endeavour to provide a very high standard of cleaning within the Trust, this area is classed as a significant area and receives a "once daily clean" during the evening Monday to Friday. We do operate a "Rapid response" service for ad hoc cleans during the day, and if this had been reported we would have cleaned it up immediately. Your comments have been forwarded on to the team involved. Thank you for taking the time and trouble to make us aware of this issue.

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