"severe head pain"

About: The Royal Liverpool University Hospital

Anything else?

after being taken to the royal Liverpool hospital after collapsing with excrutiating head pain I was I was seen by a doctor who after a brief examination told me I was suffering from migraine, my daughter informed him that there was a family history of brain aneurysm and that I had lost both my parents and 3 siblings to this condition, the doctor told my daughter this information was irrelevant and didn't even make a note of this.after 3 hours I was still in agony, was shaking violently my daughter called a nurse and explained that it looked like I was having a fit the nurse dismissed this and said I was probably cold and proceeded to cover me completely, including my face with a blanket, after 7 hours I was still semi conscious, vomiting and and stiff neck the doctor was still insisting I had a migraine and told my daughter he would give me some painkillers and I should go home and sleep it off.finally after 11 bhours in A&E a nurse who had been observing my condition declared that she was not at all happy with my lack of response to painkillers and she called for another doctor to come and see me, I was immediately sent for a scan where it was discovered I had suffered a ruptured brain aneurysm causing a bleed, I was transferred to Walton neurology centre for a coiling surgery.

after my discharge from Walton neuro I proceeded to complain to the royal Liverpool hospital and I was asked to attend a meeting, it was a complete waste of time......the people I spoke to at the meeting denied that the first doctor had diagnosed a migraine, they also denied he had any intention of giving me painkillers and sending me home.i found the whole complaints procedure a total waste of time as staff covered up mistakes that could have had dire outcome for me, I felt it was a complete cover up.

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Response from The Royal Liverpool University Hospital

Thank you for your comments. We are sorry to hear about the care you have described. We would like to find out more from you so that we can thoroughly investigate your concerns regarding both your care in the Emergency Department and your experience of our complaints procedure. Could you please contact Sue Sadiq, Assistant Director of Nursing on 0151 706 5382 or email Susan.Sadiq@rlbuht.nhs.uk

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