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"Rude and Unprofessional"

About: Royal Free Hospital / Accident and emergency

(as a relative),

My boyfriend was at University when he started to feel very unwell. He had really strong pain in his stomach and was vomiting all the time. Someone called an ambulance and he was taken to this hospital. He was lying on the floor in A&E with plastic bag. He was in pain and was vomiting. He asked 2 doctors for help but there was no reaction.

After one hour a nurse took him and put him on a bed. She asked a lot of questions about alcohol and drugs and left. He doesnt take any drugs and he doesnt drink alcohol. After another hour doctor came and asked the same questions. My boyfirend was still in terrible pain and was vomiting all the time.... After another 40minutes they did blood tests and gave him paracetamol.

After next hour they said that blood tests are fine, they gave him co-codamol and sent him home. He said that he cant walk on his own and that he lives on the other side of London and that his parents will be there in another 40minutes. And what nurse did? She said that he has to leave now and that he can take a cab...

Is that a joke?

We took him from the station. He werent able to walk and talk and was vomiting.

It happened on Wednesday. On thursday he had jus a slice of bread for dinner and on friday morning I took him back to hospital. Now he is in Northwick Park Hospital and its another joke...

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Responses

Response from Royal Free Hospital 10 years ago
Royal Free Hospital
Submitted on 28/05/2013 at 10:37
Published on nhs.uk on 06/01/2014 at 05:47


Thank you for taking the time to tell us about your experience. We're sorry that you were unhappy with the care that your boyfriend received. If you would like to discuss this further, please contact our patient advice and liaison service, contact details here: http://www.royalfree.nhs.uk/default.aspx?top_nav_id=1&tab_id=13

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