"Wonderful care"

About: Heartlands Hospital

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I was a patient in ward 10 of Heartlands last week and I was greatly impressed and very thankful for the wonderful nursing care. The kindness,patience and professionalism of the nurses was a revelation. I felt we were in very capable and caring hands.

I also found the doctors very willing to answer questions and explain what was happening making the experience less frightening than it might have been.

A big thank you to everyone concerned.

Mary Breatnach

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Story from NHS Choices

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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