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My son's treatment for glue ear

Story from nhs.uk

"My son's treatment for glue ear"

About: Stepping Hill Hospital

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Stepping Hill have been fantastic with my six year old boy. They are so good with children when giving them hearing tests, talking to them like they are mini adults and making the tests fun. They keep bringing him back every six months just to keep an eye on his hearing progress (even though his glue ear is only slight) and the department and service there is fantastic. Thank you audiology!

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 20/06/2013 at 16:01
Published on Care Opinion at 16:51

Thank you very much for sharing your positive experience and I will share this with the audiology team

Cath Marsland Head of Risk and Customer Services

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Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:17
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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