This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Flexible Cystocopy

Story from nhs.uk

"Flexible Cystocopy"

About: Stepping Hill Hospital

Anything else?

visited Urology for Flexible Cystoscopy.Was not looking forward to the investigation,but i have to say everything went fine with nothing to worry about.The appointment time was good only around 20 minutes late,the nurses and the consultant were excellent,every thing explained to me and completed without any complaints from me.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 20/06/2013 at 16:10
Published on Care Opinion at 16:53

Thank you very much for your positive feedback

Cath Marsland Head of Risk and Customer Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:17
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k