"Time spent in the torbay Hospital"

About: Torbay Hospital

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On Good Friday whilst staying at my mother's house in Paignton I was unfortunately taken ill and an ambulance had to be called to take me to A&E. I would like to say that the treatment and consideration I was given from the moment the ambulance arrived and throughout the 2 days that I spent at the Torbay Hospital was excellent. The nurses and doctors in both A&E and Allerton Ward were superb and so caring. I would like to express my thanks to them all.

Since this experience my 91 year old mother had to be taken to the A&E department at the Torbay hospital. She spent several days in EAU3 and was then transferred to Elizabeth ward. Just like my experience she was treated very well at all times and the nurses and doctors showed so much patience and compassion. My mother was transferred to the Paignton hospital, where she was also treated very well and I'm pleased to say she has now been discharged and has returned to her home. Something that she thought was never going to happen. Thanks due again to all who cared so well for her.

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Response from Torbay Hospital

Thank you so much for taking the time to tell us about both your and your mother’s recent experiences at Torbay Hospital. It is heartening to hear about the high standard of care and treatment that you both received across such a wide range of departments. We hope that you are now fully recovered and trust your mother is also recovering well at home. It is always our aim to help people maintain their independence for as long as possible and we are therefore really pleased that your mother has been able to return to her home.

Thank you again for taking the time to provide your feedback. Your kind comments will be shared with our staff.

South Devon Healthcare NHS Foundation Trust

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