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Care Opinion

Thanks to out patients

Story from nhs.uk

"Thanks to out patients"

About: Queen Elizabeth The Queen Mother Hospital

Anything else?

On time, Excellent courteous treatment from consultant and staff.

In all most satisfactory .

Only problem with car parking.

Two meters not working and a notice to go to the maternity area.

Fine for us, but not so good for those with walking problems. Our thanks to all involved on Walmer B Area of out patients.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 11/05/2013 at 10:12
Published on Care Opinion at 14:48

Thank you for taking the time to tell us about your experience of outpatient service at QEQM hospital. We are always pleased to hear that staff have provided a great service.

I have made a note of your comments about car parking and will feed this back to our facilities team.

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Response from Queen Elizabeth The Queen Mother Hospital 10 years ago
Queen Elizabeth The Queen Mother Hospital

Submitted on 13/05/2013 at 09:58
Published on nhs.uk on 14/05/2013 at 03:15

We would like to thank you for your feedback which will be logged onto our database and fedback to the Dermatology department . Your positive feedback is most welcome. I apologise for the problems with the parking metres.

Our contact details are ekh-tr.patientexperienceteam@nhs.net

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