"A horrible day made easier"

About: New Cross Hospital / General surgery

(as the patient),

Yesterday I had to have a colonoscopy at The Benyon Centre..

I was very worried but with in minutes of meeting the team that were looking after me I felt in safe hands. My consultant Mr E. Swarbrick and Nurses Sam Allen and Sam Richards were outstanding. The treatment was explained to me every step of the way and we had a great laugh. In fact when it was all over I felt I had know them all years.

I wish to thank the whole team, not just the main three I have mentioned, but everyone. You all made a horrible day so much easier.

God Bless you all.

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Response from Jamie Emery, Patient Experience Lead, The Royal Wolverhampton Hospitals NHS Trust

Dear Worried 60 year old,

Thank you so much for taking the time and trouble to let us know about your experiences in the Beynon Centre recently.

We appreciate all kinds of feedback and I know the team and staff you have mentioned will be really pleased to read your comments.

Thank you again and we wish you all the very best for the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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