"Dental treatment at Integrated Dental Unit - London Road"

About: Specialist services / Integrated dental unit

(as a staff member posting for a patient/service user),

I was referred here by NHS Direct, after trying desperately to get in to a Dentist for 2 days. Even though they were very busy, they got me in to see a Dentist. The clinic was full and the staff all very professional.

I am very grateful this service is here for the people who can't get in to Doctors/Dentist. If it wasn't for here I for one wouldn't have known what to do next.

Apart from the waiting I had to do which I expected as I just dropped in with the hope of being seen, it was a lot less time it could of been.

The only thing I could add was it would of been nice to have the opportunity to have a hot drink. This is only a minor thing. I am just thankful and relieved to be seen.

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Response from Jane Walker, Dental Nurse Manager, Integrated Dental Unit, County Health Partnerships

Thank you for your comments regarding the dental service at the Integrated Dental Unit.

As we are a Walk in Centre the wait times can vary but I am please that your wait was not too long. We do not have a provision for hot drinks but a cold water machine is available in the waiting room.

I will share your comments with our team.

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