"Excellent service"

About: Norfolk & Norwich University Hospital

Anything else?

I felt I must give some feedback following my visit to Accident and Emergency earlier today. I have been experiencing extreme pain over the past week and as it had become gradually worse I decided to seek treatment with yourselves. I arrived at the reception about 6.45 am today and from that moment onwards I cannot fault the excellent, efficient and professional attention and service I received. From the receptionist right through to the doctor was an A class service and I would like to convey my gratitude for this. In these days of targets and ludicrous expectations which often put professional people like yourselves under great pressure, it was a breath of fresh air to receive such marvellous friendly comforting attention.

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Response from Norfolk & Norwich University Hospital

Thank you for letting us know that your visit to A&E went well and you received a good service.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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