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"kept waiting"

About: Good Hope Hospital

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My appointment was for 2pm. I understand the nurses have to have some 'case history' discussions but they knew I was waiting. So why wasn't I seen before 3.20? Situation was difficult enough waiting to hear if I needed a mastectomy without the long wait!

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Response from Good Hope Hospital 9 years ago
Good Hope Hospital
Submitted on 14/08/2014 at 13:11
Published on nhs.uk on 15/08/2014 at 04:00


Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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