"Pleasant & efficient"

About: Telford referral and quality service (TRAQS)

(as a service user),

Very efficient service. I was seen quickly, the procedures were explained to me clearly and the staff were very pleasant.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for taking the time to provide us with positive feedback regarding your recent referral.

We are pleased to note that you received a high standard of care by all concerned, it is important to us that the arrangements made on your behalf resulted in such a positive outcome.

Again, many thanks for contacting us.

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