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Feedback on Eastbourne District General Hospital

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"Feedback on Eastbourne District General Hospital"

About: Eastbourne District General Hospital

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I was sitting with my mother, the patient opposite was very distressed and was continually calling out.. I went over to speak to the staff and asked for someone to attend to her , i had to ask several times and was told she was always calling out. The staff did not appear too pleased with me asking them to do so, they did eventually attend to her

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Response from Eastbourne District General Hospital 10 years ago
Eastbourne District General Hospital

Submitted on 06/05/2013 at 15:44
Published on nhs.uk on 11/05/2013 at 03:15

As a Trust we are committed to giving the highest quality of care to all our patients, we're therefore concerned to read your comments. We note that there has been a considerable time lapse since your experience which makes it difficult for us to investigate. However, If you would like to discuss your observations further, we have a Patient Advice & Liaison Service (PALS) who would be happy to do so. They can be contacted on 01323 435886.

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