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Care Opinion

Pre-operative Assessment Clinic

Story from nhs.uk

"Pre-operative Assessment Clinic"

About: Grantham & District Hospital

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Although on two occasions I had presented this clinic with a list of my prescribed medication, it had not occurred to anyone that I am taking Clopidogrel (to prevent the blood from clotting). This was brought to the Nurse's attention and they said they would check to find out whether this medication should be stopped 7 or 10 days prior to my operation. The Staff Nurse then brought the Consent Form for signature, but again no reference was made to the Clopidogrel. The original Nurse did not come back to me with an answer.I again queried it with the Staff Nurse and was told "7 days".

It should not be the responsibility of the patient to have to query such practices. It was only due to a procedure at NCH last year that I was aware of this necessity!

It does not give me much confidence in having the forthcoming operation.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 25/07/2013 at 12:09
Published on Care Opinion at 14:55

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Dear John - I am sorry for replying late but please be assured that your feedback is extremely valuable to us. I discussed your concerns with the sister in pre-assessment and she has asked me to say that her nurses were really saddened to hear how you felt as they have a set routine that they follow to ensure all the necessary checks are made and questions and discussions about medications are an important part of these checks. Sister then contacted me again to say:

"One further action from the response I sent to you yesterday, is that I had a staff meeting today and we discussed this story and I have asked them to write in the TCI booklets about medication which needs to be stopped, in the section "Special instructions". Some of the staff/patients felt happy to just verbally explain medication prior to surgery, but I felt it would be better practice to also write information down for patients when applicable."

I am aware that I am replying quite a while after your original posting and am unsure as to whether you have had your surgery yet - I hope all went well if you did and if you have not yet had it please do not hesitate to get in touch with pre-assessment if we can help to ease any of your outstanding worries.

Thank you again for your feedback.

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